Pranaam - Meet and Assist Service


Pranaam - Meet and Assist Service formerly known as GVK Meet and Assist Services is designed to delight guests and to ensure that travel through CSMIA is seamless and stress-free. It mirrors GVK's vision to provide passengers with the highest standard of services and ensure a unique and memorable experience as they travel through Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai. Pranaam endeavors to set up new benchmarks in airport customer services and has bagged the prestigious 'Golden Peacock Innovative Product/Service Award 2014' which is a true testimony of its efforts in service excellence.

Service Offerings:

Pranaam - Meet and Assist Service offer passengers and/or their loved ones to choose from an array of services which includes lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam Officer for guests arriving, departing or transiting through CSMIA.

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