Contact Us
For Feedbacks & Suggestions mail us at feedback@csia.gvk.com
Mumbai International Airport Ltd
Chhatrapati Shivaji Maharaj International Airport
1st Floor, Terminal 1
Santacruz East
Mumbai - 400099
India.
GVK CSMIA 24x7 Helpline No.: 022 66851010
GVK CSMIA 24x7 Helpline Service is a one point airport contact centre which will automatically give accurate information to all callers
for their airport related queries and the PRC (Passenger Response Cell) will assist the caller for any further
personalized information and also take feedback on the Airport Services. Any specific comment or complaint
will be registered and routed to feedback@csia.gvk.com for the complaint handling process and follow up.
- Airport Police Station022 26156315
- CISF Control Room +91 22 26264637 | 26156560
- Medical Services +91 22 26156799 | +91 22 26264525 | +91 22 26264460 | +91 9833301317
- Fire Control Tower+91 9619892674 | +91 22 66850268 | +91 22 26829197
- 24 X 7+91 9619892674 | +91 22 66850268 | +91 22 26829197
- Terminal 1A +91 9930144324 | +91 22 26264455
- Terminal 1 & IC +91 9930144321 | +91 22 66850340
- Lost & Found+91 9930144272
- Terminal 1A+91 9833857114
- Cloak Room/Left Luggage+91 7700999332
- Terminal 1A +91 9833857114
- Nodal Officer +91 9833301321
- Terminal 1
- Appellate Authority
- Mr PRASAD NAIR + 91 22 66850662 | appellate.authority@gvk.com
- Ministry of Civil Aviation(MoCA) Grievance Redressal
- Log on to www.airsewa.gov.in
- Download Airsewa App from Google Play Store/App Store
- CSMIA Airport Helpline: +91 22 66851010
- Medical Emergency Number: 02266850108
- Sahar Police Station 022 26817485 | 26829784 | 26829783
- CISF Control Room +91 22 66851300 | +91 22 66851333
- Medical Services+91 9833301322 | +91 9930144140 | +91 7045953261
- +91 22 66850781 | +91 22 66850782 | +91 22 66850783
- Fire Control Room +91 9930144322 | +91 22 26813202 | +91 22 66850516
- Lost and Found+91 9619050580
- Cloak Room/Left Luggage +91 7700999331
- Customs+91 22 26828719 / +91 22 26828720
- Terminal 2B +91 22 26828719
- Terminal 2C+91 22 26828720
- Immigrations
- Arrival +91 22 26813265
- Departure +91 22 26813472
- Nodal Officer +91 9833301319
- Appellate Authority
- Mr PRASAD NAIR + 91 22 66850662 | appellate.authority@gvk.com
- Ministry of Civil Aviation(MoCA) Grievance Redressal
- Log on to www.airsewa.gov.in
- Download Airsewa App from Google Play Store/App Store
- CSMIA Airport Helpline: +91 22 66851010