At CSMIA, we have dedicated Information desk set at all airport touch points to help assist the passengers with any airport
related query or assistance they may seek. Get dedicated, round the clock assistance when you need information on airlines,
check in counters, navigation through the airport, usage of e-ticketing kiosk, Wi Fi and more!
The Info desks are manned by our Customer Service Executives who will ensure you are rendered any assistance you require.
In case you are unable to locate our Customer Service Executives, please contact our 24 X 7 Helpline Service at +91 22 66851010
Disclaimer: Terminal 1 Currently Non Operational
- Arrivals (opp. Baggage belt no. 2)
- Departures (behind check-in island D, and K) at Level 4 (Currently Non-Operational)
- Retail Area (for international passengers) at Level 4 (Currently Non-Operational)
- Retail Area (for domestic passengers) at Level 3 (Currently Operational)
- Meeters and Greeters- Level 2 (Currently Operational - Only accessible for International Passengers)
- WI-FI assistance (international arrival hall beside Carrousel No. 10) (Currently Operational)
- Kerbside Desk (near Gate 1) at Level 4 (Currently Operational)