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Awards & Accolades

CSMIA

Awards & Accolades

Awards & Accolades

Over the years, GVK CSMIA has turned into a truly global airport. We have upgraded and modernized this airport to meet international standards in terms of service, technology and facilities. MIAL has received several international and national accolades for its efforts in modernizing GVK CSMIA.

2020
  • GVK CSMIA bagged the prestigious Silver - Green Airports Recognition 2020, themed "Water Management", "over 35 million passengers per annum" category for outstanding environmental projects carried out at the airport.
  • CSMIA recognized for the 'Best Airport Staff' in India and Central Asia 2020 by Skytrax
  • CSMIA achieved Level 2 of ACI Airport Customer Experience Accreditation 2020
  • CSMIA won STAT Times International Award for Excellence in Air Cargo under the category of 'Cargo Airport of the Year - India, Year 2019'
  • Rank 3 at Swwachta Awards 2019 by MOCA
  • Multiple Accolades under different categories at MCGM Garden Competition
  • First Indian airport to achieve ACI Airport Health Accreditation - September 2020
  • Best Airport by Size and Region (25-40 million passengers) at ACI ASQ Awards - September 2020
  • Only Indian airport to be recognized amongst the top 10 Best International Airports at CondeNast Traveller Reader's Choice Awards 2020
2019
  • GVK MIAL won Travel Retail Awards- Best Airport for sense of place by TR Business
  • GVK MIAL has been announced as a winner for DFNI Frontier Asia Pacific Awards
  • GVK CSMIA was awarded "GreenCo GOLD Rating" under the GreenCO - Green company rating System by CII
  • GVK CSMIA was awarded the Online Sustainability Award 2019 by Econaur, India’s first integrated platform for green building solutions. The award was presented under the ‘Solid Waste Management’ category.
  • GVK MIAL’s Jaya He museum won "Golden Peacock award"
  • Outstanding Airport project by 8th EPC World Awards
  • CSMIA has been awarded as Best Airport by size and region over 40 million passengers category for ASQ Awards 2019
  • CSMIA has achieved Level 1 of ACI Airport Customer Experience Accreditation 2019
  • Runner-up award for the fifth consecutive time in the ‘Favorite Airport’ category at the 9th 'Conde Nast Traveller Readers' Travel Award on November 20, 2019
  • GVK CSMIA bagged the ‘Outstanding Contribution to Supply Chain Management – Air Cargo’ award at the 5th India Logistics and Supply Chain Awards
  • GVK’s Jaya He Museum has bagged the prestigious ‘Excellence in Customer Service’ award by the Indian Express Group at the InfoComm India 2019 Summit
  • CSMIA has been awarded the National Tourism Award for ‘Best Airport in India’ by the Ministry of Tourism, Government of India
  • GVK MIAL has been conferred the ‘Excellent Energy Efficient Unit’ award by Confederation of India Industry (CII)
  • ‘Jaya He Safari’ was awarded the ‘Golden Peacock Award 2019’ under the Innovative product/Service category at the 29th World Congress on Leadership for Business Excellence & Innovation
  • GVK CSMIA bagged the prestigious Gold - Green Airports Recognition 2019, themed “Green Airport Infrastructure”,  “over 45 million passengers per annum” category for outstanding environmental projects carried out at the airport.
  • Our Terminal 2 recognized as the Outstanding Airport Project under the Infrastructure category at the 8th EPC World Awards, on February 7, 2019.
  • GVK MIAL bagged the Gold Award at the ACI Asia-Pacific Green Airports Recognition 2019 held in Hong Kong on April 3, 2019  for the best practices towards creation of a ‘Green Airport Infrastructure’.
  • First airport in India and third in Asia to achieve the ‘IATA CEIV’ certification for supporting the air transport industry to comply with pharmaceutical manufacturers' requirements.
2018
  • CSMIA won STAT Times International Award for Excellence in Air Cargo under the category of 'Cargo Airport of the Year - India'
  • GVK MIAL bagged "Best Airport e-freight compliant & service quality" at India Cargo Awards 2018
  • “Mumbai International Airport Limited” has received Authorized Economic Operator (AEO) – LO operator certification by “The Central Board of Indirect Taxes & Customs (CBIC)”.
  • CSMIA bestowed the Award for Excellence in Air Traffic Management Productivity in Indian Aviation at the CAPA India Airport & Airspace Summit
  • CSMIA has been awarded as Best Airport by size and region over 40 million passengers category for ASQ Awards 2018
  • GVK MIAL wins "Excellence Award" at 7th Global Economic Summit, in the "Best Logistics Service Provider" category.
  • GVK CSMIA bagged the prestigious Gold - Green Airports Recognition 2018, themed “Waste Minimization”,  “over 35 mppa category, category for outstanding environmental projects carried out at the airport.
  • CSMIA awarded highest accreditation of ACA 'Level 3+ Carbon Neutrality Certificate' for 3 years by ACI for its continuous reduction in its Carbon (Scope 1,2 & 3) Emissions and offsetting its residual emissions.
  • CSMIA awarded 2nd Runner Up in 'Breakthrough Level Kaizen' category at Kaizen Conference & competition by CII TPM Club
  • First Indian airport and 2nd globally to achieve a 3-year extension of ACI's Airport Carbon Accreditation 'Level 3+ Neutrality' certification
  • Best Domestic Airport at the Wings India Awards 2018 for Excellence in the Aviation Sector
  • Best Airport India and Central Asia by Skytrax at the World Airport Awards in Sweden
  • Best Metro Airport Award' & 'Airport offering best facilities for sick, elderly & physically challenged' for 2017-18 by APAI
  • “Sectoral Procurement Excellence - Airport”.at the ‘6th Procurement Excellence Awards’, part of the 12th Express Logistics & Supply Chain Leadership Awards Conclave
2017
  • GVK MIAL's Cargo division awarded the 'Certificate of Merit' under the category of Best Custodian for the year 2016
  • GVK MIAL was accredited with TAPA FSR (2017) for Domestic Santacruz Air Cargo Terminal, Export Heavy and Bonded Cargo Terminal and Export Unitization Zone.
  • CSMIA received World’s Best Airport for the Airport Service Quality (ASQ) Awards 2017.
  • CSMIA bagged the 'Best Airport Staff Service' award in India and Central Asia at the World Airport Awards by Skytrax
  • GVK MIAL graded with a 5-star rating in the 'Five Star Occupational Health and Safety Audit' by British Safety Council
  • CSMIA awarded CII Renovative Kaizen Award winner's trophy
  • CSMIA awarded 'Level 3+ Carbon Neutrality Certificate' by ACI
  • CSMIA awarded 'Natural Capital Awards - 2017' under the Eco Corporate Category at the YES Bank Natural Capital Awards
  • CSMIA awarded National Awards for Excellence in CSR & Sustainability 2017  for "Best Overall excellence in CSR" 
  • CSMIA awarded National Awards for Excellence in CSR & Sustainability 2017  for "Best Sustainability Report" 
  • GVK MIAL conferred with the prestigious 'Sword of Honour' BY British Safety Council
  • Highly Commended Airport for Marketing' Award  in Asia Pacific region in the over 20 MPPA category at Routes Asia Marketing Awards
  • Won the Emersons Cup 2017 under the IGBC's Green Existing Building category for exemplary innovation and energy efficient designs in heating, ventilation, air-conditioning and Refrigeration
  • The Procurement Excellence Award' in the airport industry at Procurement Excellence Awards 2017
  • Received INFHRA-FM Excellence Awards 2017-18 under the category of 'Ecological sustainability'
  • CSMIA bagged awards for Greenest Building in India award, Most Productive Building in India award and Smartest Largest Airport Building Award in recognition of its green, safe and productive structure – the Terminal 2 - at the Honeywell Smart Building Awards
  • CSMIA received “Best Metro Airport award” and the “Airport offering best facilities for sick, elderly & physically challenged” for 2017-18 by Air Passenger Association of India (APAI).
  • GVK CSMIA adjudged as the The Best Domestic Airport at the “WINGS INDIA AWARDS 2018” for Excellence in the Aviation sector held in Hyderabad on 9 March, 2018
  • GVK MIAL has been in the Top 10 'Best Airport Terminals'  at the Skytrax Awards 2017.
  • CSMIA received World’s Best Airport for the Airport Service Quality (ASQ) Awards 2017.
2016
  • Mumbai's CSMIA rates as the Best Airport in the worked under the category of 25-40 MPPA for the year 2015 by ACI's ASQ survey
  • GVK MIAL bagged "Excellence Award - IT Connectivity" for the 05th Consecutive year at 43rd ACAAI Convention.
  • Mr. Rajeev Jain, CEO GVK MIAL, honored as a 'Distinguished Fellow of IOD' by Institute of Directors (IOD)
  • CSMIA voted as the Best Airport in India and Central Asia at Skytrax World Airport Awards
  • GVK MIAL awarded the prestigious Gold certification at the GreenCo Summit
  • CSMIA voted as the 'Best Metro Airport' by APAI
  • GVK MIAL releases second Sustainability Report
  • GVK MIAL awarded the prestigious BE Star Recognition as Leader for Excellence in Customer Management by CII
  • CSMIA bestowed runner-up award for 'Best Airports in the World' by Conde Nast Traveller India
  • CSMIA bagged the 'World's Leading First Class Airport Lounge' at the World Travel Awards 2016
  • CSMIA wins 'Most Admired Retailer of the Year' award for excellence in travel retail infrastructure by the India Retail Forum 2016
  • Best Executed Landmark Project of the Year' at the Construction Times Awards 2016
  • Awarded Cargo Airport of the Year - India at STAT times International Awards
  • Bagged 'Excellence Award' at 7th Global Economic Summit' in the 'Best Logistics Service Provider' category
  • MIAL received Best Customer Experience Award at Customer Experience Summit, Feb 2016 for Pranaam GVK Guest Services
  • Bagged Platinum rating  for IGBC Green Existing Building Certification
  • Won CAPA's award for excellence in Air Traffic Management productivity in Indian Aviation
  • GVK MIAL awarded 'Air Cargo Terminal' of the year 2015-16 at Logistics Asia Awards.
  • GVK CSMIA wins Procurement Excellence Awards at the 4th Procurement Strategies Forum 2016.
  • GVK MIAL has received the “Sustainable Carbon Management Practice Award “from World CSR Congress.
  • GVK MIAL wins ICI Dr Ramakrishna Award 2016 for Best Project with Pre-cast Concrete in India.
  • CSMIA has been awarded the prestigious National Tourism Award 2014-15 under the category of Best Airports in Class X (metro) Cities.
  • GVK MIAL awarded as the Second Best Airport globally and in Asia Pacific by Airport Council International’s Airport Service Quality Awards 2016.
2015
  • GVK – Mumbai International Airport Limited (MIAL) rated e-freight compliant by IATA. 
  • GVK MIAL bagged "Excellence Award - IT Connectivity" for the 04th Consecutive year at 42nd ACAAI Convention.
  • GVK MIAL bagged "Best Air Cargo Terminal" award from Economic Times.
  • GVK CSMIA ranked among the World's Top 5 Airports by size in the annual ACI Airport Service Quality Awards 2014. 
  • GVK CSMIA received Airport Carbon Accreditation Level-3 (OPTIMIZATION) accreditation by ACI. 
  • GVK MIAL received Golden Peacock Award under the Business Excellence category
  • Business Initiative Directions (BID) honored Pranaam Services with the 'Century International Quality Era' award
  • CSMIA received the coveted 'Vasundhara Award' under the Large Scale Industries category
  • GVK MIAL's Pranaam Guest Service awarded 'Best Customer Experience by CEM Asia
  • GVK CSMIA inducted in the elite ACI Director General’s Roll of Excellence for 2015. 
  • CSMIA conferred 'Dr. A. Ramakrishna' Award by India Concrete Institute for Best Project with Precast Concrete in India
  • Mumbai Airport has bagged the CAPA Asia Pacific Airport of the Year 2015 award 
  • GVK Lounge received the accolade of becoming Asia's Leading Airport Lounge
  • GVK Lounge at CSMIA selected as 'World’s Best First Class Lounge' at World Travel Awards
  • GVK MIAL won 'Golden Peacock Award' for Risk Management
  • Inducted in the elite ACI Director General’s Roll of Excellence for 2015 (amongst the only 3 airports worldwide)
  • Rated among the top 5 airports world wide in the category of 25-40 million passengers per annum in ASQ rating by ACI
  • Architizer A+ Award in the 'Transportation – Airports' category, 2015 for being one of the best architectural structures in the world
  • Platinum A’ Design Award 2015 for Architecture, Building and Structural Design of T2
  • ‘Pranaam-GVK Guest Service' has been awarded the Century International Quality Era award by Business Initiative Directions (BID) Group One
  • 3rd among the World's Most Improved Airports and as one of the Top 5 airports in Central Asia by Skytrax World Airports Awards, 2015
  • “India’s Best World Class Airport in the Private Sector” at the Markenomy Awards 2015 
  • Management Consulting Association (MCA) award for the Best International Project Delivery of 2014
  • Maharashtra Pollution Control Board Vasundhara Award 2015
2014
  • Outstanding Concrete Structure Award of ICI, 2014 for Terminal 2 Building Gold winner in The interior Finishes Category  - CISCA (Ceiling & Interior System Construction Association, North America)
  • Best Managed Airport award at the 8th CNBC Awaaz Travel Award 2014
  • NCSEA – National Council of structural Engineers Association - Excellence in Structural Engineering Awards.
  • ‘Golden Peacock Innovative Product/Service Award 2014' for its newly launched ‘Pranaam GVK Guest Services’
  • Forbes India Art Awards under the Corporate Commitment to Art category 2014
  • Cargo Recognition Award from Swiss World Cargo for its Swiss Air Mumbai Airport station.
  • 'Outstanding Contribution in Airports :Infrastructure' category at the 5th EPC World Awards 2014
  • ‘Green project of the Year’  for its CSMIA T2 project at Construction Week India Awards 2014
  • WB Honors 2014 for  ‘Intelligent Washroom Design at Airports’
  • Runner-up award in the Airport category for being the favourite among readers by Conde Nast Traveller India.
  • Best Airport from “ACAAI & KALE Logistics” for the third consecutive year in 41st ACAAI Convention for excellence in connecting the cargo community.
  • Dun and Bradstreet’s Infra Awards 2014 for its exemplary performance for CSMIA T2 project.
  • 'Golden Peacock Award for Sustainability‘ 2014 from Institute of Directors. 1st Airport in Asia and 5th in the world to release ‘The Sustainability Report 2014’ as per GRI G4 reporting guidelines
  • ‘The Sword of Honour’ by the British Safety Council for excellence in health and safety management.
Accreditations and Certification
  • Airport Carbon Accreditation Level-3 (OPTIMIZATION) accreditation by ACI
  • Rated e-freight compliant by IATA
  • Gold rating in Leadership in Energy and Environmental Design (LEED) India from the Indian Green Building Council (IGBC).
  • First Indian airport and second in Asia to be accredited with prestigious ISO 14064-1:2006 certification for Carbon Emissions Accounting
  • First Indian airport to be certified ISO 10002:2004 for Passenger Complaint Handling conforming to international standards
  • First airport to receive a TAPA Freight Security Requirements (FSR) 2011 Certification Classification (A).
  • Airport Carbon Accreditation for Carbon Footprint Management system and processes by Airport Council International (ACI)
  • ISO 14064-1:2006 for its Carbon Emissions Accounting
  • First Airport in Asia and 5th in the world to release “The Sustainability Report 2014” as per GRI G4 reporting guidelines.
  • ‘Smart City’ - Terminal 2 of Mumbai’s Chhatrapati Shivaji airport has helped the city find a place in 'smart city' list of National Geographic
2013
  • Winner of ICI( Indian Concrete Institute) Outstanding Concrete Structure Award 2013 for Air Traffic Control Tower
  • Best Cargo Airport 2013 (Runner-up) by Air Cargo Agents Association of India (ACAAI) at 40th ACAAI Convention.
  • Best Airport from "ACAAI & KALE Logistics" at the 40th ACAAI Convention for the second consecutive year.
  • International Cargo Airport of the year 2013 (India Region) by Stat Times in Air Cargo India.
2012
  • Routes Airport Marketing Award 2012 under the category of Middle East & India
  • International Cargo Airport of the year 2012 – Runner up (India Region) by Stat Times in Air Cargo India.
  • Third best airport worldwide in the 25-40 mppa category for the year 2012 by Airport Council International (ACI).
  • Golden Peacock National Quality Award 2012.
  • Best Airport in terms of Cargo Upliftment & 3rd best Cargo Airport for the year 2012 at 39th ACAAI convention.
2011
  • "Special Commendation" for the Golden Peacock Award for Occupational Health & Safety for the year 2011
  • Third best airport worldwide in the 25-40 mppa category for the year 2011 by Airport Council International (ACI)
  • "Special Commendation" for the Golden Peacock Award for Occupational Health & Safety for the year 2011
2010
  • Second best airport worldwide in the 15-25 mppa category for the year 2010 by Airports Council International (ACI)
2009
  • "Best Brown Field Airport in Public–Private Partnership" by the Air Passengers Association of India (APAI) and Consumers Association of India survey in 2009
  • Winner of the prestigious “Autodesk Hong Kong Building Information Modeling (BIM) Award 2009” for Air Traffic Control Tower designed by HOK
  • 'Best Managed Airport' award from CNBC AWAAZ in 2009
2007-08
  • 'Best Airport in India' award by Air Passengers Association of India in 2007 and 2008 respectively
  • First international airport to win ‘Airport of the Year’ Award by Frost & Sullivan Aeronautical Excellence in 2008.
The management system certifications at MIAL
  • ISO9001:2015 Quality Management System
  • ISO14001:2015 Environment Management System
  • OHSAS18001:2007 Occupational Health and Safety Management System
  • ISO10002:2014 Complaint Management System
  • ISO22301:2012 Business Continuity Management System
  • ISO27001:2013 Information Security Management System
  • TAPA-FSR-A certificate for Domestic Cargo terminal
  • ISO50001:2011 Energy Management System
  • ISO39001:2012 – Road Traffic Safety Management System

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